Terms of Service

Welcome to RACESIMS SOLUTIONS PVT LTD. By using our website and purchasing from us, you agree to the following terms:

General

• By placing an order, you confirm that you are at least 18 years old or have parental permission.
• All products are sold for legitimate use. Unauthorized resale is prohibited.

Product Information

• We strive to display product images and descriptions as accurately as possible, but do not guarantee complete accuracy.

Pricing and Availability

• Prices are subject to change without notice.
• We reserve the right to limit quantities and discontinue products.

Payments

• All transactions are processed securely. We do not store payment card details on our servers.

Limitation of Liability

• RaceSims is not responsible for any damages resulting from improper use of products.

Governing Law

These Terms are governed by the laws of India.

Contact Us

For any queries, contact us at info@racesims.in.

 

Simulator bookings at RaceSims Studio

Simulator sessions booked online are sold by RaceSims Studio Private Limited (GSTIN 33AAQCR2721L1Z5), registered office 3rd Floor, Old No. 55 / New No. 36, Kamdar Nagar, Nungambakkam, Chennai 600034. The studio you visit is at the same address.

What a booking is: one or more simulator rigs at the studio for a session of a fixed length (Sprint, 30 minutes; Race, 60 minutes) starting at the time you chose. The price shown is the full price, GST included. Paying online confirms the booking; we email a confirmation with a booking code and a link to manage it.
Arriving: please arrive 10 minutes before your slot. No shoes inside the venue (socks are fine). No outside food. Bring your booking code. A session starts at its booked time; if you arrive late, it still ends at its booked end time. If you have not arrived 15 minutes after your start time, the booking is marked a no-show (see the refund policy).
Changing a booking: you may move it to another free time through the link in your confirmation email, free of charge, up to 12 hours before the start. Closer than that, contact us on WhatsApp at +91 73582 29224.
Cancelling: through the link in your confirmation email; what is refunded depends on when you cancel (see the refund policy).
At the studio: follow the staff's instructions on the use of the rigs. We may end a session, without refund, if a customer damages equipment, endangers others, or is under the influence of alcohol or drugs. Children under 12 must be accompanied by an adult.
Groups: bookings for more rigs than shown online, and hardware demonstrations, are made by WhatsApp or phone, not on the booking page.
If we cannot provide the session at your booked time for a reason on our side, we offer another time or a full refund to the card you paid with.
Payments: online payments are processed by Zoho Payments. We never see or store your card details.
Law: these terms are governed by the laws of India; the courts at Chennai have jurisdiction.
Contact: info@racesims.in · WhatsApp +91 73582 29224.